Vocal Development & Communication Training   •   San Francisco, CA

It’s The Way You Say It

It’s The Way You Say It:
Becoming Articulate, Well-spoken and Clear
is the first comprehensive guide for speech and voice improvement for the general public from the experience of a Ph.D. speech pathologist.

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Improve Your Voice

  • Do You Want to Improve Your Voice and Command a Strong Presence?
  • Is the Way You Speak Important to Your Success?
  • Could You Benefit From Solving Specific Voice Problems?

Download our FREE Vocal Self-Evaluation Checklist

Voice Training Products

The Sound of Your Voice
The Serious Business of Small Talk

Speech Coaching

Assessment & Evaluation
Personal & Executive Coaching
Private Consultation
Phone & Web Consultation

Workshops & Seminars

On-site Meetings or Seminars
New “One Hour Workshop”

  • No other skills will position you ahead of your competition as much as good speaking and presentation skills. No book approaches the depth and breadth of Dr. Carol Fleming's "It's The Way You Say It".–Patricia Fripp, CSP, CPAE, Keynote Speaker, Executive Speech Coach


  • Improve Your Sound
  • Polish Your Speech
  • Become Verbally Competent
  • Reduce Your Accent


  • Make Yourself Heard
  • Carry Yourself with Confidence
  • Remove Tension
  • Develop a Commanding Presence


  • Talk with Confidence
  • Whip Stage Fright
  • Use Your Eyes
  • Learn Contemporary Techniques


  • Being Heard & Respected
  • Introducing Yourself
  • Mastering Small Talk
  • Guidelines for Professionalism